a.     Customers may return the products purchased on the website no later than 15 (fifteen) working days from receipt of the goods.

b.     To exercise the right of withdrawal, Customers must login to ferragamotimepieces.com, access to their protected area and complete the dedicated form.

c.      The form must contain: the reason for the requested withdrawal, the order number and an indication of the products the Customer intends to return.

d.     The cost of returning products is payable by the Customer. No expenses incurred by the Customer for redelivery will be refunded. Customers are responsible for contacting a courier of their choice for returning the product (Vertime B.V., Amsterdam (NL), Suc. di Manno recommends UPS).

e.     It is essential for Customers to receive a Return Confirmation fromVertime B.V., Amsterdam (NL), Suc. di Manno before returning the product.

f.      Vertime B.V., Amsterdam (NL), Suc. di Manno will send via email the Return Confirmation and the PDF document that the Customer will have to print and include in the package when returning the product.

g.     If Vertime B.V., Amsterdam (NL), Suc. di Manno accepts the withdrawal application, the Customer will be refunded the full price paid for the products (with the exception of expenses incurred to return them) no later than 60 (sixty) days from the date of receipt by Vertime B.V., Amsterdam (NL), Suc. di Manno of the returned products, on the condition that the products have not be worn, used or damaged. Vertime B.V., Amsterdam (NL), Suc. di Manno will send an email confirming that the refund has been paid.

h.     Returned products must be accompanied by the undamaged original corporate packaging. Watch product and accessories must be shipped back with the same box as originally received.

i.       In the event of defective products, please contact Customercare@ferragamotimepieces.com.

j.       Refunds for products purchased online, applied for during the period indicated and in the manner described above, may only be made by Vertime B.V., Amsterdam (NL), Suc. di Manno and may in no circumstances be requested from Salvatore Ferragamo Timepieces authorized dealer,Salvatore Ferragamo boutiques, stores, outlets, corners, franchisees and duty free shops.

k.     Vertime B.V., Amsterdam (NL), Suc. di Manno will not accept liability for the refund of or any compensation for products shipped by the Customer but never received by Vertime B.V., Amsterdam (NL), Suc. di Manno due to theft, loss or damage not attributable to Vertime B.V., Amsterdam (NL), Suc. di Manno