Terms and conditions

 
1. Data and Information
2. Products
3. Prices
4. Orders
5. Payment conditions
6. Method of Delivery
7. Delivery times
8. Right of withdrawal and cancellation of orders
9. Warranty
10. Data protection and privacy
11. Applicable law and jurisdiction
12. Users’ rights
13. Contacts
 
 
Visitors to this website undertake without limitation or restriction to comply with these binding Terms and Conditions. If users do not wish to accept the following Terms and Conditions, they are kindly asked not to use this website.
Users accept responsibility for accessing this website, linked pages and other websites. By accessing linked websites, users accept the relative jurisdiction and privacy law, which could differ from that applied in Switzerland.

1. Data and Information
 
All the data, information and content in this website (text, images and graphics) are the property of Vertime B.V., Amsterdam (NL) – Succursale di Manno or third parties, are protected by copyright and may not be copied without prior approval. Also covered are the logo and registered trademarkof Salvatore Ferragamo.
The content, including text, images, audio and video, may not be distributed, modified, transmitted, reused or used for public and commercial use without the prior consent of Vertime B.V., Amsterdam (NL) – Succursale di Manno
 

a.     Users are authorised by Vertime B.V., Amsterdam (NL) – Succursale di Mannoto view, download or print the information contained in this site solely for personal, non-commercial use. The information contained in this site, including technologies, products, procedures or other rights, are the property of Vertime B.V., Amsterdam (NL) – Succursale di Mannoor its affiliates and/or of third parties.

b.     Vertime B.V., Amsterdam (NL) – Succursale di Mannoundertakes to ensure that the website content is accurate and to keep the data published on the web platform up to date. The total absence of errors, however, cannot be guaranteed. The website pages could contain data entry errors, inaccuracies or omissions, for example relating to the price and availability of the Product and to the Product data sheet.Vertime B.V., Amsterdam (NL) – Succursale di Mannoreserves the right to correct errors, inaccuracies or omissions, even after an order request has been sent, and also reserves the right to amend or update the information at any time, without prior notice.

c.      Sales are made through the Ferragamotimepieces.com website.
These general conditions of sale are applicable to all distance sales of Salvatore Ferragamo Timepiecesproducts closed through the website www.ferragamotimepieces.com. Use of the distance selling site is reserved exclusively for consumers (“Customers” or “Customer”), intended as natural persons acting for reasons unconnected with their commercial activities and work, and who are over 18 years old (or, if minors, authorised by a parent or legal representative).

 

2. Products
 

a.     Vertime B.V., Amsterdam (NL) – Succursale di Mannohas an exclusive license to produce and sell Salvatore Ferragamowatches.

b.     Unless otherwise specified in the detailed descriptions of watches, Vertime B.V., Amsterdam (NL) – Succursale di Manno sells and supplies all new watches in their original packaging, including the complete instruction manual and the manufacturer’s warranty certificate. The Products purchased on the website are delivered contained in Salvatore Ferragamo corporate packaging, as is the case in stores.

c.      The price and availability of the products on sale are at the final discretion of Vertime B.V., Amsterdam (NL) – Succursale di Manno

 
3. Prices
 

a.     Product prices expressed in Swiss Francs, Euros and US Dollars are inclusive of all applicable taxes or duties.
Shipping costs to the country of delivery are added to the price of the product, unless otherwise indicated in the order confirmation.

b.     Vertime B.V., Amsterdam (NL) – Succursale di Manno checks constantly that all the prices indicated on the website are correct but cannot, however, guarantee that there are no errors.
In the event that an error regarding a Product price is discovered, Vertime B.V., Amsterdam (NL) – Succursale di Manno will give the Customer the possibility of reconfirming the Product order at the correct price or cancelling it.

c.      All prices include VAT.

d.     Vertime B.V., Amsterdam (NL) – Succursale di Mannoreserves the right to change the prices reported on the www.ferragamotimepieces.comwebsite at any time.

e.     For further information regarding the above, Customers are invited to contact customercare@ferragamotimepieces.com

4. Orders
 
Customers are invited to read and understand the instructions described in the Terms and Conditions as they are binding for the purchase.

a.     For the successful fulfilment of orders made, Customers are required to complete and send in the electronic format purchase form, following the instructions provided on the website.

b.     The product selected by the Customer will be placed in the “shopping bag” and Customers will be asked to read and accept the present Terms and Conditions, including shipping conditions, method of payment, information about privacy and the right of withdrawal. After this additional step Customers may confirm their orders.

c.      Orders entered in compliance with the purchasing procedure may be regarded as successful only when Customers receive confirmation from Vertime B.V., Amsterdam (NL) – Succursale di Manno (confirmation subject to verification on the payment and availability of the product).

d.     Vertime B.V., Amsterdam (NL) – Succursale di Manno will be bound to fulfill the order only if the purchase procedure has been duly and correctly completed.

 
5. Payment conditions
 

Vertime B.V., Amsterdam (NL) – Succursale di Manno accepts payment solely by Visa, MasterCard, American Express and PayPal.


6. Method of Delivery
 

a.     Products purchased on the website will be delivered to the address indicated by the Customer, whose signature will be required on delivery.

b.     The shipment address may not be modified.

c.      The purchase made will be accompanied by an invoice issued according to the information provided by the Customer at the time of ordering. The invoice cannot be modified after issue.

d.     Delivery costs to be paid by the Customer will be clearly stated in the order form, unless otherwise indicated at the time of purchase.

e.     Vertime B.V., Amsterdam (NL) – Succursale di Manno will use the courier UPS to deliver the purchases made by the Customer.

f.      Vertime B.V., Amsterdam (NL) – Succursale di Manno will confirm delivery of the product to the courier by email, using the addressed provided at the time of the order. This email will contain a tracking code and a link to monitor delivery in real time.

g.     In the unlikely event that the order made by the Customer cannot be fulfilled, Vertime B.V., Amsterdam (NL) – Succursale di Manno will refund the entire amount paid.

h.     On delivery of the product, the Customer is responsible for checking the physical state of the packaging, as well as that the number of items is correct and that the packaging is undamaged. If this is not the case, the Customer must not accept the package and must instead refuse it by signing a notification and leave it to the courier. If Customers do not comply with these instructions, they may not subsequently claim that the package was delivered in a damaged state.

i.       From the moment that the package is accepted by the Customer, it automatically becomes the responsibility of the Customer.

 
7. Delivery times
         

a.     Once the payment has been received, Vertime B.V., Amsterdam (NL) – Succursale di Mannoguarantees, except in cases of force majeure, fortuitous event, other cases reported in the order confirmation or unless otherwise communicated by email, that the Products will be delivered in no later than 15 (fifteen) days,excluding Sundays and local or national holidays.

b.     Vertime B.V., Amsterdam (NL) – Succursale di Mannodeclines any liability for and will not refund extra expenses deriving from the order, over and above those indicated in the order confirmation and accepted by the Customer.

c.      Vertime B.V., Amsterdam (NL) – Succursale di Mannomay not be held liable in the event of any physical or moral damage deriving from delivery delays attributable to the courier used.

 
8. Right of withdrawal and cancellation of orders

a.     Customers may return the products purchased on the website no later than 15 (fifteen) working days from receipt of the goods.

b.     To exercise the right of withdrawal, Customers must login to ferragamotimepieces.com, access to their protected area and complete the dedicated form.

c.      The form must contain: the reason for the requested withdrawal, the order number and an indication of the products the Customer intends to return.

d.     The cost of returning products is payable by the Customer. No expenses incurred by the Customer for redelivery will be refunded. Customers are responsible for contacting a courier of their choice for returning the product (Vertime B.V., Amsterdam (NL) – Succursale di Manno recommends UPS).

e.     It is essential for Customers to receive a Return Confirmation from Vertime B.V., Amsterdam (NL) – Succursale di Mannobefore returning the product.

f.      Vertime B.V., Amsterdam (NL) – Succursale di Manno will send via email the Return Confirmation and the PDF document that the Customer will have to print and include in the package when returning the product.

g.     If Vertime B.V., Amsterdam (NL) – Succursale di Manno accepts the withdrawal application, the Customer will be refunded the full price paid for the products (with the exception of expenses incurred to return them) no later than 60 (sixty) days from the date of receipt by Vertime B.V., Amsterdam (NL) – Succursale di Manno of the returned products, on the condition that the products have not be worn, used or damaged. Vertime B.V., Amsterdam (NL) – Succursale di Manno will send an email confirming that the refund has been paid.

h.    Returned products must be accompanied by the undamaged original corporate packaging. Watch product and accessories must be shipped back with the same box as originally received.

i.       In the event of defective products, please contact Customercare@ferragamotimepieces.com.

j.       Refunds for products purchased online, applied for during the period indicated and in the manner described above, may only be made by Vertime B.V., Amsterdam (NL) – Succursale di Manno and may in no circumstances be requested from Salvatore Ferragamo Timepieces authorized dealer,Salvatore Ferragamo boutiques, stores, outlets, corners, franchisees and duty free shops.

k.     Vertime B.V., Amsterdam (NL) – Succursale di Mannowill not accept liability for the refund of or any compensation for products shipped by the Customer but never received by Vertime B.V., Amsterdam (NL) – Succursale di Manno due to theft, loss or damage not attributable to Vertime B.V., Amsterdam (NL) – Succursale di Manno

 
9. Warranty
 

a.     Every product is accompanied by a warranty certificate like the one in the following link .

b.     Customers have the right to enforce the warranty for the product purchased only if the conditions indicated on the certificate are satisfied.

c.      Vertime B.V., Amsterdam (NL) – Succursale di Manno offers its Customers the option to extend the warranty for products purchased, from to 2 to 4 years (2+2 years) following the procedure indicated onwww.ferragamotimepieces.ch.

 
10. Data protection and privacy
Vertime B.V., Amsterdam (NL) – Succursale di Manno strives to protect the Customer’s privacy and the safe transfer of all data to the best possible reasonable standard. Vertime B.V., Amsterdam (NL) – Succursale di Manno undertakes the following precautions to achieve this:

Use of Data:
All personal data are treated in the strictest confidence.
Vertime B.V., Amsterdam (NL), Suc. di Manno may also use Customer’s personal information to contact the Customers about news and offers that Vertime B.V., Amsterdam (NL), Suc. di Manno think may interest the Customer, or to tell the Customer if Vertime B.V., Amsterdam (NL), Suc. di Manno changes anything important about how the website works, or the terms of use of the website.
Customers’ data may also be used by Vertime B.V., Amsterdam (NL) – Succursale di Manno for direct mailing and emailing activities to provide users with the most personalised service possible.
 
Transfer of Data:
Vertime B.V., Amsterdam (NL) – Succursale di Manno only transfers data when essential to fulfill the agreement with the Customer. The data provided by Customers will be processed by Vertime B.V., Amsterdam (NL) – Succursale di Manno to fulfil the request and to discharge legal, administrative, accounting, fiscal and other obligations connected with the purchase and for any correspondence with the Customer.
Vertime B.V., Amsterdam (NL) – Succursale di Manno will not transfer, send or sell any personal data to third parties.
 
Storage of Data:
All personal data provided is stored for internal use only, to aid purchases for current Customers.
All data is stored in a secure computer system and kept for as long as is permitted by law.
 
Credit card Data:
Credit card Data are kept based in Saferpay safety assurances. For further information kindly visit
Saferpay website
 
11. Applicable law and jurisdiction

a.    The laws of Switzerland will apply, to the exclusion of the conflict of law rules and to the exclusion of the provisions of the Vienna Convention on the Sale of Goods.

b.    The place of jurisdiction for any disputes arising from this or in connection with this agreement will be where Vertime B.V., Amsterdam (NL) – Succursale di Manno registered office is located.

 
12. Users’ rights
 

a.     Users have the right to prevent the processing of their own personal data for marketing purposes. Vertime B.V., Amsterdam (NL) – Succursale di Mannowill inform users of how it intends to use the data the Customer is about to enter into the database, at the time of registration within the website.

b.     Users have the right to prevent such processing by clicking the appropriate boxes on data collection forms or requesting it in writing to Vertime B.V., Amsterdam (NL) – Succursale di Manno or by email to the address customercare@ferragamotimepieces.com.

 
13. Contacts
 
If you have any questions about the above please contact Vertime B.V., Amsterdam (NL) – Succursale di Manno at:
 
Vertime B.V., Amsterdam (NL) – Succursale di Manno
Via Cantonale Centro Galleria, 1
6928 Manno
Switzerland

Telephone +41 91 6108700
Fax  +41 91 6108741  
 
 
customercare@ferragamotimepieces.com